![]() Replicate the issue you are having (reboot if necessary - the log tool will keep running) Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).įirst, check the Record log box to start recording (Setting/About/App diagnostics) Prepare some screenshots and photos if applicable.ĩ. Record and generate a log (change the extension from. Post a brief description of your issue in this thread (less than 50 words)ħ. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)Ħ. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)ĥ. DO NOT report issues if facing improper uninstallation or registry issues - please resolve firstĤ. ![]() Try to reboot the system after updates are installed, and check again.ģ. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)Ģ. Must post a brief description in this thread (do this before filling in a form) to receive status updates.ġ. Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)įorms MUST be completed and submitted in order to be processed.įorms from non-forum members will NOT be processed Uninstall legacy Aura Sync software if already installed.Īlways uninstall Armoury Crate using our uninstall tool (do not remove manually) - now included in the standard installer (right-click on icon in Windows Start Menu)ĭO NOT delete files manually after uninstalling Armoury Crate This is the official thread to report issues. But unfortunately sometimes motherboard device page is failing and the only solution here is restart computer multiple times to make the device page available again.A new Armoury Crate major release is now available. I discovered that above mentioned strips have 24 leds and setting them in LastProfile.xml file making Armoury Crate work as expected. Armoury Crate found this device as gen1 and set default led count to 120. My current configuration have two "ARGB headers from EK-Quantum Vector² Strix/TUF RTX 4090 D-RGB ABP Set - Nickel + Plexi". I discovered that the issue is coming from LightingService. There's an error with the device page.The application is going to reload the device page now". After installation the device page for my motherboard is works great but after an hour the page reports the error below. Hi, I installed Armoury Crate and looks like there is an issue with discovering my motherboard. I have to go to the taskmanager to restart the already running Armour圜rateService in the Secive tab then its runs fine for a few minutes then i have to do this again. When i start a game or so it works fine for about 30 - 40 minutes then its dark. If having issues, check if all updates are installed. Under Advanced effects, enable In-Game lighting effects Go to the Aura Sync page, and select AURA effects tab. Then Update Center, and click on Check for Updatesįor games supporting Aura Sync, in-game lighting effects can be enabled easily: *System specs, internet speed, and Windows background process settings will determine the time needed for updates. If there are, do no open Armoury Crate and wait for 15-20 min after a reboot while updates are installed. If this is your first time installing Armoury Crate, updating all essential files will take some time and requires you to restart your system.Īfter restarting your system, Armoury Crate updates in the background if necessary. Suggest to uninstall Aura Sync software if already installed.ĭownload and install Armoury Crate from the link below:
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