Many clients have recorded mini or standard cassette tapes to submit to us for transcription, but would rather not use their staff and resources to input these tapes into our system. Sometimes they add a layer of human review, but with varying degrees of proofreading or intervention on mistakes. The company runs the audio file through their platform and returns it to the customer. Or alternatively, users might use a Speech Recognition company in which the customer uploads an audio file to a company that maintains ownership of the AI/Speech Recognition software. Then, when they have something to transcribe they open their voice recognition software and the words appear on the screen.
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